Casino Midas Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Casino Midas. Please read them carefully before creating an account, making a deposit or playing any games. By using the website, you confirm that you understand and accept these terms, together with any other rules or policies displayed on the site.

Casino Midas operates under a Curaçao Gaming Authority Master Gaming Licence (OGL/2024/494/0671), issued to Luckland Group B.V. Games are independently tested by Technical Systems Testing and audited by eCOGRA.

1. General terms and acceptance

These Terms & Conditions apply to your use of Casino Midas, including its website, account services, games, promotions and related features. They form a legal agreement between you and the operator of the service. If you do not agree with any part of these terms, you must not use the website or its services.

Casino Midas may update these terms from time to time. Changes may be made to reflect legal requirements, changes to the services, security improvements or operational needs. The latest version will be made available on the website. Your continued use of the service after an update is published may be treated as acceptance of the revised terms, so you should review this page regularly.

The website is intended for people who are legally permitted to participate in online gambling in their place of residence. You are responsible for checking whether online gambling is lawful for you before using the service. Access may be restricted where gambling services are not permitted or where the operator cannot lawfully provide them.

Eligibility and account registration

You must meet the applicable minimum age requirement and satisfy all identity, location and eligibility checks before using real-money services. You must provide accurate, current and complete information during registration and whenever the operator requests an update. An account must be registered in your own name and may only be used by you.

You must not create an account using false, misleading or stolen information.
You must not open more than one account unless the operator has expressly approved this in writing.
You must keep your login details confidential and take reasonable steps to prevent unauthorised access.
You must notify the operator promptly if you believe your account has been compromised.
You must not allow another person to use your account, place bets for you or access your balance.

The operator may refuse an application, request further information, restrict an account or close an account where this is necessary for legal, regulatory, security, responsible gambling or operational reasons. Account checks may include verification of identity, age, address, payment ownership and source of funds.

2. Accounts, payments and withdrawals

You may be required to complete verification before depositing, playing or withdrawing funds. Information and documents supplied for verification must be genuine, readable and current. The operator may pause account activity while checks are completed. Any delay caused by incomplete, inconsistent or inaccurate information remains the responsibility of the account holder.

You may only use payment methods that are held in your name or that you are authorised to use. Deposits must not be made using funds obtained unlawfully or belonging to another person. The operator may reject, reverse or investigate a transaction where it appears unusual, unauthorised, fraudulent or inconsistent with these terms.

You are responsible for checking transaction details before confirming a deposit or withdrawal. Processing times can vary depending on the payment method, verification requirements, banking providers and other external factors. Any applicable fees, currency conversion costs or limits will be shown where relevant before a transaction is completed.

Withdrawals may be subject to account verification, payment checks and any applicable game, promotion or transaction rules. The operator may return funds through an approved method and may ask for additional information before releasing funds. You remain responsible for ensuring that payment details are correct and up to date.

Balances, errors and suspicious activity

Funds held in your account are for your use in accordance with these terms. You must not treat the service as a bank account, payment service or investment product. If a technical or administrative error results in an incorrect balance, bet, win or transaction, the operator may correct the error and may void or adjust affected activity to the extent permitted by law.

If money is credited to your account in error, you must notify the operator and must not withdraw or spend those funds. The operator may recover an incorrectly credited amount from your balance or from later funds. Suspected fraud, money laundering, payment abuse, collusion or other unlawful conduct may be reported to relevant authorities where required.

3. Games, promotions and responsible gambling

Games are provided for entertainment and are subject to the rules displayed for each game. Results are determined by the applicable game system and, where relevant, random outcomes. You accept that gambling involves risk and that losses may occur. You should only gamble with money you can afford to lose and should never gamble to recover losses.

Promotions, bonuses, competitions and other offers may have separate terms. Those terms may include eligibility requirements, qualifying transactions, wagering conditions, expiry dates, game restrictions, maximum values or withdrawal conditions. You should read the relevant promotional terms before participating. If promotional terms conflict with these general terms, the specific promotional terms will apply to that offer to the extent of the conflict.

The operator may amend, suspend or withdraw a promotion where there is a reasonable operational, technical, legal or security reason. Offers must not be abused. Conduct such as creating multiple accounts, using another person’s account, exploiting an error or manipulating a promotion may result in cancellation of benefits, account restrictions or other action.

Responsible gambling

Casino Midas supports informed and responsible participation. If gambling is becoming difficult to control, you should stop playing and seek help from an appropriate support service. Available account tools may include deposit limits, time reminders, cooling-off options, self-exclusion or other restrictions. The availability and operation of these tools may vary, so you should check the relevant responsible gambling information on the website.

Set a budget before you start and do not exceed it.
Take regular breaks and avoid gambling when upset, tired or under the influence of alcohol.
Do not borrow money, sell possessions or use essential household funds to gamble.
Do not chase losses or regard gambling as a way to earn income.
Seek independent assistance if gambling is affecting your finances, relationships, work or wellbeing.

Requests for self-exclusion or account restrictions may take time to process. You must not attempt to bypass a restriction by opening another account or using another person’s details. If you have concerns about your gambling, stop using the service while seeking suitable support.

4. Site use, privacy and liability

You may use the website only for lawful purposes and in accordance with these terms. You must not interfere with the website, introduce malicious software, attempt to gain unauthorised access, scrape or copy protected content, use automated systems without permission, or engage in conduct that could damage the service or other users.

The operator may suspend access to the website or particular services for maintenance, security, legal compliance, technical issues or other reasonable reasons. Although reasonable care may be taken to keep information current and services available, uninterrupted access cannot be guaranteed. Online services may be affected by internet connections, devices, third-party providers and events outside the operator’s control.

Personal information is handled in accordance with the applicable privacy information published on the website. By using the service, you acknowledge that information may be collected, used, stored and disclosed as described in that policy and as permitted or required by law. You should ensure that the contact and identification information associated with your account remains accurate.

To the extent permitted by Australian law, the operator is not responsible for loss caused by your failure to protect account details, inaccurate information supplied by you, misuse of the service, interruptions beyond reasonable control or unauthorised activity resulting from your negligence. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

Suspension, closure and complaints

You may stop using the service at any time and may request account closure through the available account or support process. The operator may suspend or close an account where required by law, where verification cannot be completed, where these terms may have been breached, or where activity presents a legal, security, fraud or responsible gambling concern.

Closing an account does not remove obligations that arose before closure. Subject to verification, legal requirements, unresolved investigations and any applicable rules, legitimate remaining funds may be handled through an approved process. You should keep records of relevant transactions and communications.

If you have a complaint, you should first use the support or complaints process made available on the website and provide enough information for the matter to be reviewed. Complaints may be assessed using account records, transaction information and relevant game or technical data. You should cooperate with reasonable requests for clarification or documents.

These terms are governed by the laws that apply to the relevant service and jurisdiction, subject to any mandatory rights available to Australian consumers. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. The headings are included for convenience and do not affect the meaning of the terms.